Returns & Refund Policy
RETURN POLICY
We want you to love your Legends of Creativity purchase. If you’re not completely satisfied, you may request a return within the guidelines below.
RETURN WINDOW
You have 14 days from the date your order is marked as delivered to initiate a return.
To request a return, email info@legendsofcreativity.com with your order number and reason for return. Once approved, you will receive return instructions.
Please do not send items back without authorization—unauthorized returns will not be accepted.
Return Address:
LEGENDS OF CREATIVITY
15030 Ventura Boulevard, 111-196
Los Angeles, California 91403
USA
ELIGIBILITY REQUIREMENTS
To be eligible for a return:
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Item must be in new, unworn condition
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Tags must be attached
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Original packaging must be included
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No scents, makeup, or visible signs of wear
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Proof of purchase (order confirmation) is required
Items that do not meet these standards will be returned to you.
FINAL SALE ITEMS
Items marked Final Sale or discounted 30% or more are not eligible for return or exchange.
EXCHANGES
For domestic orders, we offer free exchanges.
Once your return is approved, we will ship the replacement item with a new tracking number.
We currently do not support exchanges for international orders.
DAMAGED OR INCORRECT ITEMS
If your item arrives damaged or incorrect, email us within 7 days of delivery at info@legendsofcreativity.com.
Please include your order number, a description of the issue, and clear photos.
EU CUSTOMERS
If your order was delivered within the European Union, you have the right to return it within 14 days for any reason. Items must meet the return requirements above.
REFUNDS
Once your return is received and inspected, you will be notified via email.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Please note that banks and credit card providers may take additional time to post the refund.
If more than 15 business days have passed since your refund approval and you haven’t received it, please contact us.